Anti-Spam Policy

Our Commitment

Keryx.email has a strict zero-tolerance policy regarding unsolicited commercial email (spam). We are committed to responsible, ethical, and fully compliant email marketing practices — both in the services we provide and in how we operate our own business.

What We Do Not Do

Keryx and its representatives will never:

• Send email to purchased, scraped, rented, or harvested contact lists
• Send unsolicited commercial email of any kind
• Authorize affiliates, partners, or third parties to promote our website or services through unsolicited email
• Use deceptive subject lines, false headers, or misleading sender information
• Obscure the origin of any email communication sent on our behalf

Our Outreach Practices

All outreach conducted by Keryx is targeted, personalised, and based on legitimate business interest or prior consent. We operate in full compliance with applicable laws and regulations including:

• The CAN-SPAM Act (United States)
• Canada's Anti-Spam Legislation (CASL)
• The General Data Protection Regulation (GDPR)
• All other applicable regional anti-spam and data protection laws

Every outreach message sent by Keryx includes a clear identification of the sender, an honest subject line, and a straightforward way to opt out of future communication.

Unauthorized Use of Our Domain

Any unauthorized use of the keryx.email domain or Keryx brand in unsolicited email campaigns is strictly prohibited. We actively monitor for domain spoofing and take swift action against any abuse. If you have received an email that appears to be from Keryx but which you believe to be spam or fraudulent, please report it to us immediately.

Abuse Reports

All reports of abuse are taken seriously and investigated promptly. Appropriate action — including legal remedies where applicable — will be taken when violations are confirmed. We cooperate fully with ISPs, anti-spam organizations, and law enforcement when required.